Worship Service Producer | Tolleson Building
This is a full time position that provides a salary commensurate with experience and outstanding benefits in a truth and grace filled work environment.
The Worship Service Producer is responsible for all aspects of production, including equipment and personnel, for HPUMC’s Tolleson Building and events held in other venues as needed. The person must know how to use, evaluate, and maintain equipment, assign tasks to staff, and find volunteers based on talent and event needs, as well as prioritize projects. They will also collaborate with the Director of Production/Executive Producer to enhance the in-person worship and event experience, as well as the online presence.
This role ensures that worship services, rehearsals, and special events are executed with excellence, technical precision, and a spirit of hospitality. The Worship Service Producer will coordinate across ministry teams, volunteers, and production staff to create meaningful worship experiences for the congregation and community.
This role combines leadership, team coordination, and technical execution, with a particular focus on audio engineering. The Worship Service Producer ensures an excellent, distraction-free worship environment that supports the church’s spiritual mission and creative vision.
This person will act as the central point of contact between Worship Teams, ministries, volunteers, and technical staff. The role requires proactive planning, hands-on execution, and the ability to build and lead high-performing production teams.
This position should be able to evaluate and help the Director of Production, the Production Project Admin and the AVL Production Engineer to oversee the maintenance of the current equipment, as well as future equipment needs for both growth and technical advances.
Reports To: Director of Production | Executive Producer
Ministerial Exemption: No
FLSA Status: Exempt
Campus: Mockingbird
Working Hours: This is a full-time position requiring a minimum of 36 hours per week.
Anticipated Schedule: Monday, Tuesday and Thursday 9 am – 5 pm (includes a 30 min unpaid lunch); Wednesday Noon – 9 pm (includes a 30 min unpaid lunch); Sunday 7 am – 1 pm.
Event support hours vary greatly and during certain times of the year, additional hours may be necessary to meet the job's demands. All church staff will be asked to support and serve for religious holidays and worship services, including Christmas Eve and Easter.
Job Responsibilities and Duties:
- Service Planning & Execution
- Collaborate with worship leaders, youth ministry, and event coordinators to ensure spaces are ready for Sunday services and weekday events. Weekly worship includes Youth worship (Wednesday evening and Sundays) and The Feast.
- Create and manage production schedules, run sheets, and cue sheets.
- Lead technical rehearsals and ensure smooth transitions during live services.
- Ensure all equipment is maintained, updated, and functioning properly.
- Set and break down stages as needed for various events.
- Event Production Leadership
- Lead the execution of all worship services, events, and productions within the Tolleson Building.
- Serve as lead audio engineer for worship services and events.
- Ensure all audio, lighting, video, and presentation systems are staffed in the Tolleson Building.
- Troubleshoot and resolve live production issues quickly and calmly.
- Serve as the point of contact between ministry staff, volunteers, and the production team to ensure seamless event delivery.
- Oversee the technical flow of services, including cues for lighting, audio, video, ProPresenter, and staging.
- Monitor the schedules of events scheduled at the Tolleson Building within the event scheduling system (eSpace) to ensure that all requirements are documented and fulfilled proactively.
- Technical & Creative Support
- Collaborate with pastors, worship leaders, and creative staff to design and produce services that align with HPUMC’s vision and mission.
- Provide hands-on support with AVL equipment during services and events as needed.
- Ensure technical equipment in the Tolleson Building is operational, well-maintained, and prepared for services.
- Research and implement innovative production practices that enhance the worship/events experience.
- Volunteer & Team Development
- Recruit, train, and support volunteers who assist with production elements.
- Provide clear direction and leadership to teams during live events.
- Foster a positive, collaborative environment where volunteers feel equipped and valued.
- Administrative Duties
- Assist with service planning, run sheets, and technical documentation.
- Track and report on event needs, equipment issues, and service outcomes.
- Coordinate with the Director of Production/Executive Producer and the Production Project Administrator on scheduling, resourcing, and budgetary needs.
- Equipment/Venues:
- Oversee setup, testing, operation and repair of audio, video, and lighting equipment for weekly worship services and special events as requested by staff.
- Help determine the AVL Systems Tech plan maintenance, upgrade, and inventory of all equipment needed by the department, including but not limited to microphones, cabling, mixers, cameras, computers, switching gear, lighting console, lighting equipment, and various media.
- Oversee the preparation of the stage and other settings for services and events, setting up equipment and tearing down and storing afterward.
- Oversee organization, functionality and cleanliness of the stage area in collaboration with worship, facility and ministry teams.
- The Worship Service Producer will serve as the Planning Center coordinator for their respective service needs – ensuring that service plans, teams and files are updated and maintained.
- This person will work with the facilities team to ensure that the staging areas of Celebration Hall stage are maintained in both cleanliness and repair as needed. The management of the stage is essential to the overall safety and quality of the service or event and as such, this person will ensure that these safety and organizational standards are met.
Other duties as assigned and duties may be changed and modified at any time without advance notice.
Education and Desired Skills:
- Bachelor’s degree required; engineering or media degree helpful, but not required
- 8+ years’ experience in production or theatrical operations
- Experience in church worship production is preferred, as well as experience working with/developing a volunteer program
- Knowledge of video, audio, lighting, electrical, and production
- Stage design experience is a plus
- Strong problem-solving and relationship-building skills
- Strong written and verbal communication skills
- Excellent communication and interpersonal skills required, and ability to work successfully in a team environment
- Strong attention to detail and ability to prioritize competing projects
- Ability to strategically think through projects and their relationship to the big picture
- Excellent time management skills
- Capable of summarizing chunks of information for clarity and understanding
- Enables participative discussions and learning among team members, allowing them to express and present different opinions while maintaining a respectful environment
- Ability to deliver high quality video production in a live event
- Ability to work nights and weekends as necessary
- CTS Certification is a plus.
Preferred Software Experience:
- Microsoft Office Suite
- G Suite (Google, Gmail, Calendar, etc.)
- ProPresenter
- Planning Center
- Digital Mixing Consoles
- Multitracks/Playback Tools
- Asana or other project management system is a plus
- Video and photo editing software knowledge is a plus
- Resi & Brushfire and ability to learn and use software to support video distribution, signage, and web-based storage/sharing is a plus
Physical Demands:
Sitting Standing Walking Seeing Hearing
Speaking Lifting/carrying up to 50 pounds Fine Motor Skills
Other Qualifications: Must be a committed Christian who is comfortable working in a United Methodist church environment. Our employees are called to lead a life that embodies the gospel, and we expect them to exhibit a proper demeanor both on and off the job.
